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Robots gain guarded acceptance in elderly care if safety and trust align
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Robots gain guarded acceptance in elderly care if safety and trust align

by Riko Seibo
Tokyo, Japan (SPX) Nov 07, 2025

A major survey by Chiba University researchers reveals that a significant portion of people are prepared to accept home-care robots, provided these systems secure privacy and safety and maintain user trust. The study involved 4,890 individuals including older adults, their families, caregivers, and robot developers.

Participants were questioned about willingness to use robots in caregiving and their comfort with sharing personal information. People under 65, women, and those familiar with robotics news were the most accepting of using robots for personal or family care. Most respondents, however, stressed the importance of robust privacy and safety measures.

While about 80% of users said they would share vital data with healthcare professionals, less than half were comfortable sharing this data with robotics companies. Developers echoed concerns about privacy and indicated strong interest in partnering with end users in robot design and improvement.

The study's authors concluded that collaboration between users and developers, underpinned by ethical standards and transparent practices, is needed for successful robot integration in home caregiving. They suggest that such cooperation can help Japan address the challenges of an aging population and workforce shortages, potentially allowing older people to live more independently and reducing burdens on caregivers.

Research Report:Willingness to use home-care robots and views regarding the provision of personal information in Japan: comparison between actual or potential users and robot developers

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Chiba University
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